How Loyverse Integrates with Teya

If you use Loyverse as your point-of-sale system, you can connect it directly to your Teya terminal for seamless payment processing. Here is everything you need to know about the integration, how to set it up, and what the Loyverse software actually includes.

What Is Loyverse?

Loyverse is a cloud-based POS (point-of-sale) system widely used in cafes, restaurants, retail shops, and service businesses. It is used in over 30 countries.

The core Loyverse software is free. Paid add-ons are available for businesses that need additional features.

Free features include:

• POS transactions with item management
• Basic inventory tracking
• Built-in loyalty programme
• Kitchen Display System
• Customer-facing display
• Multi-location support across multiple sites
• Cash management
• Sales analytics and reports

Paid add-ons:

• Unlimited Sales History: £5 per month
• Employee Management: £20 per month
• Advanced Inventory: £20 per month

How the Teya-Loyverse Integration Works

The Teya integration with Loyverse is cloud-based. This is an important distinction: it does not use Bluetooth or local LAN communication between your till and your Teya terminal. Both devices connect via your internet connection to the cloud, and payment data flows between them that way.

This cloud-based architecture means:

• Your till and your Teya terminal do not need to be physically paired or in close proximity
• The integration works across multiple sites as long as each site has its own Teya terminal connected to Wi-Fi
• All Teya payments appear automatically in Loyverse sales reports and transaction history

Requirements

Before setting up the integration, confirm these three requirements are met:

1. Same registered email address on both your Teya merchant account and your Loyverse account. The integration links the two accounts by email.

2. Wi-Fi connectivity on your Teya terminal. The Teya Pro has both Wi-Fi and 4G, but the integration requires Wi-Fi specifically.

3. Cloud Communication mode selected in Loyverse. In Loyverse settings, navigate to the Payment Integrations section and select Cloud Communication (also referred to as POSLink in some Teya materials). This activates the Teya integration.

Setting Up the Integration

The setup takes under 5 minutes once the three requirements above are met:

1. Open Loyverse on your tablet or POS device.
2. Go to Back Office, then Payment Settings or Integration Settings.
3. Select Teya (or "Card Payment via Cloud Communication") as your payment method.
4. Enter your Teya merchant email, which must match the email on your Teya account.
5. Save. The integration activates immediately.

To test: process a small card payment through Loyverse and verify it appears in both systems.

What Happens at the Point of Sale

When a customer pays by card through Loyverse:

• Loyverse sends the transaction amount to your Teya terminal automatically.
• The customer taps or inserts their card on the Teya terminal.
• Payment confirmation returns to Loyverse, which marks the sale as paid.
• The transaction appears in both Loyverse reports and your Teya statement.

You do not need to manually enter the amount on the Teya terminal: Loyverse sends it automatically.

Known Limitation

If you disconnect the Teya integration from Loyverse (for example, if you change your account email or reset the integration), you will need to re-pair all devices. The disconnection unpairs all connected devices simultaneously.

Countries Where Available

The Teya-Loyverse integration is available in: UK, Czech Republic, Iceland, Italy, and Spain.

Other ePOS Integrations

If you use a different ePOS system, Teya supports 50 or more ePOS integrations, including ePOS Now, LS Retail, Lightspeed, Storyous, and others. The integration method varies by ePOS system. Check with your account manager for guidance on your specific system.